Effective Date: 10 Aug 2025
TCH Motors
Phone: +971 54 455 0010
Email: info@tchmotors.ae

At TCH Motors, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or any of our services. By using our platform, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, location, and payment details when you register, list, or purchase vehicles.

  • Vehicle Information: Details you provide about the car you are buying or selling (make, model, year, mileage, condition, etc.).

  • Technical Data: Your IP address, browser type, operating system, and usage data when you access our website or app.

  • Cookies & Tracking Data: To enhance your browsing experience and personalize content.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services (buying, selling, and listing vehicles).

  • Process payments and transactions securely.

  • Communicate with you regarding listings, inquiries, and support.

  • Improve our website, services, and user experience.

  • Send promotional offers, updates, and marketing messages (only with your consent).

  • Prevent fraud and unauthorized activities.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

  • Trusted Service Providers: Payment processors, inspection services, shipping partners.

  • Legal Authorities: If required by UAE law or court orders.

  • Business Partners: With your consent, for special offers or co-branded services.

4. Data Security

We implement industry-standard security measures to protect your information against loss, misuse, or unauthorized access. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Disable cookies in your browser (though this may affect site functionality).

6. Cookies Policy

We use cookies to:

  • Improve website functionality and speed.

  • Remember your preferences and search filters.

  • Track site performance and analyze user behavior.

You can disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

TCH Motors
📞 +971 54 455 0010
📧 info@tchmotors.ae